Privacy Policy

This Policy Covers

• The personal information we collect from you
• How and why we collect that information
• How we use and protect your information
• When and how we share your information
• How to reach us with questions or concerns

Information We Collect

When you interact with Fresh Air Solutions — whether by requesting an estimate, contacting us, or simply browsing our site — we and our trusted service providers may collect the following types of information:

• Your name, phone number, and email address
• Information from your social network profile if publicly available
• Technical data such as your IP address, browser type, device model, internet service provider, and the pages you visit on our site
• Messages, inquiries, or feedback you submit through our site, social media pages, or other communication channels

How We Collect Information

We collect information in several ways, including:

• When you fill out a form on our site, request an estimate, or download content
• When you contact us by phone, email, text message, or social media
• When you connect your social media profile to our pages or interact with our social content
• When you opt in to our SMS text messaging campaign, providing your name and phone number
• Through cookies, tracking pixels, and similar technologies that help us understand how visitors use our site

Cookies are small files stored on your device that help us improve your experience. You can adjust your browser settings to refuse cookies, though some features of our site may not function as intended.

How We Use Your Information

Fresh Air Solutions and our service providers may use the information we collect to:

• Respond to your questions, service requests, and scheduling inquiries
• Provide, improve, and maintain our website and cleaning services
• Process service requests and manage appointments
• Send you information about promotions, discounts, or service updates that may interest you
• Conduct market research and analytics to better serve our customers
• Deliver targeted advertisements through online and offline channels
• Notify you about changes to our services

How We Share Your Information

We respect your privacy and only share your information in the following circumstances:

• With affiliated companies within our business group
• With trusted third-party providers who help us operate our website and deliver our services (such as payment processors, email platforms, and hosting providers)
• When required by law, legal process, or to protect the rights, safety, and property of our customers, employees, or business
• With advertising partners to help us reach potential customers — your contact details may be shared in anonymized (hashed) form with platforms such as Meta (Facebook) and Google. Residents of certain states may have the right to opt out of this type of sharing.

SMS Text Messaging

If you opt in to our SMS marketing program, we may collect your name and phone number to send you service notifications, special offers, and appointment reminders. This information is used solely for delivering our text messaging services in compliance with 10DLC regulations. We do not sell your information. You may opt out at any time by replying STOP to any message. Standard message and data rates may apply.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, we'd love to hear from you. Please reach out using the contact details found on our Contact page. The team at Fresh Air Solutions is always happy to help.